When will my order arrive?

Please visit our shipping & return policy.

What is my ring size?

Tiger Gems uses the standard sizing scale as jewelry stores like the ones found in outlet malls. Please do not use online sizers or purchase a mandrel from a online retailer. They are unreliable and will not help you determine an accurate ring size.

Please send us a message and we'll be more than happy to help you find your correct size.

What are your stones?

Tiger Gems uses the finest diamond simulant available on the market, especially made for our products. Our diamond simulants are not natural diamonds, but are made specifically to replicate the beauty and sparkle of a perfect D color flawless natural diamond and are cut exactly the same way. They are not synthetic lab diamonds and will not test as real with any diamond tester, but will last a lifetime when properly cared for.

The materials and formula used to create our simulants are a trade secret.  We searched the world over to find the perfect stones for our customers and stand behind them with our 100% Happiness Guarantee.